Shipping Policy

 

Thank you for choosing ROKRGEEK.

We ship worldwide. All orders are shipped from our warehouse in Shanghai, China.

Shipping Rates
Standard Shipping: $9.9
Free Shipping: Orders over $99
Canada, Australia & New Zealand: $11.99 standard shipping; free shipping on orders over $99.

Estimated Delivery Time
USA & Canada: 7–14 business days
UK & Europe: 4–12 business days
Australia & New Zealand: 7–15 business days
Other destinations: Delivery times may vary.

Delivery times are estimates and may be affected by customs clearance, weather, holidays, or carrier delays.

Customs & Duties

For UK and European orders, customs duties are included in the price, so you will not need to pay additional import duties upon delivery.

For other destinations, any applicable customs duties, taxes, or import fees are subject to local regulations.

Order Processing

Orders are processed within 1–2 business days after purchase.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

You can track your order here:

Track Your Order

Estimated arrival time = Processing time + Shipping time

Shipping Address

Please provide a complete and accurate shipping address, including:

Street name
House or building number
Apartment or unit number, if applicable
City
State/Province
Postal/ZIP code

Incomplete or incorrect addresses may result in delivery failure and the package being returned.

If a package needs to be reshipped due to an incomplete or incorrect address, a $9 redelivery fee may apply.

Important Notes

Glue & Batteries
Due to international air-shipping regulations, glue and batteries are not included in our shipments.

Multiple Items
Orders containing multiple products may be shipped separately. You may receive multiple tracking numbers, and packages from the same order may arrive at different times.